FAQ
1. Are you a trading or manufacturer?
JOYMAKER is a comprehensive sex toy supply chain in China, which supplies wide-range sex toys, provide cheap and safe shipping solution, and Minimize the duty tax, middle cost, and hidden cost. keep your adult business Competitive and profitable.
5. Lead time of the order？
Small order (quantity below 100 pcs):1-3 business days your order can be shipped out
Bulk order: depends on the quantity of the order, normally,1000-5000 pcs. lead time is 10-20days.
2, How is your price and shipping cost?
JOYMAKER has the most comprehensive supply chain network and resources and just earn commision from factory, that’s why the price you see is the competive price
we have many international shipping agents cooperating. and these agents have their own advantageous transport routes. According to your shipment feature and Destination， we will offer you the best shipping solution for your reference.
6. Delivery time
By express: DHL, FedEx, UPS 4-8 days after tracking number is out.
By sea:30-45 days
By train(EU): 40days
Small package by China post:10-15 days.
3,How is your quality and guarantee?
All the sex toy manufacturers and factories are our long-term partners. We carry out full inspections and pack properly before shipping
Every order from JOYMAKER has any quality problem, we can provide satisfied solution.
7. What is your accepted payment way?
We recommend you pay PayPal for small order, and T/T or another way directly to our account for large order, which will save a lot of bank fees for each other, of course, you still have the decision of which payment way.
4. What is your MOQ for regular products; custom packing; logo silk production?
For regular products: No MOQ, sample order is available.
For custom packing:100pcs -500pcs.
For custom logo silk on products:300-2000pcs
For ODM order: can be negotiated after details confirmed
8. How will you deal with the defective products?
Firstly, we will confirm whether quality problem or the wrong operation or test way. some clients told us your products had a poor quality, half of them is not working, when we tell them the right testing way, the problem is cleared.
You can take a video to show where is the problem. when we confirm the quality problem.